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NWIIS Support Services Policy
NWIIS Support Services is here for answering questions relating directly to your Internet account, the software that you received with your Internet Installation Kit, or problems relating to connecting to the Internet through our service.

The software distributed in our Internet Installation Kit has been tested by Microsoft and should run on any computer that meets the minimum system requirements. Installation or maintenance of our Internet software on computer systems brought to our offices will incur a per hour fee and will require an appointment through our Support Services department in advance. NWIIS does not support problems relating to computer hardware, operating systems or software not directly included in our Internet Installation Kit

Installation and use of programs not included directly with our package, including other versions of the same software, is solely the responsibility of the user and not of NWIIS. Should you have any other questions regarding the general operation of your computer, please relay them to the company that sold you your computer system, a qualified computer consultant, or the help/support line for the respective product.

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